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How ServiceNow Cloud Observability Achieved 4X Deployment Velocity with Cypress

The adoption of Cypress revolutionized ServiceNow's engineering workflows, improving deployment quality and reducing risk:

  • 4X faster deployment velocity
  • 90% of Engineering organization using Cypress
  • 820,000 automated tests conducted monthly
  • 80% reduction in test run times from parallelization
Download the Case Study

ServiceNow Cloud Observability, formerly known as Lightstep, provides distributed tracing products to offer visibility into the performance of complex services. Their mission is to instill confidence at scale for developers, operators, and users of modern software applications. 

ServiceNow's engineering team recognized the need for faster, more frequent, and more confident deployments. Read more about how the adoption of Cypress fostered a culture of confidence and efficiency.


A complete end-to-end testing experience.

Install the Cypress app and write tests locally.

Build up a suite of CI tests, record them and gain powerful insights.


Set up tests

Installing Cypress is simple. No dependencies, extra downloads, or changes to your code required.


Write tests

Write tests easily and quickly, and watch them execute in real-time as you build your web application.


Run tests

Debugging your tests in CI is as easy as running tests locally. With built-in parallelization and load balancing.


Record tests

Record CI test data, screenshots, and video - and view aggregated, next-level insights in Cypress Cloud.

About Cypress

Cypress is the new standard in front-end testing that every developer and QA engineer needs.

With millions of downloads and users in over 90 countries, Cypress is the leader in browser-based test automation for the modern web. Cypress enables developers and enterprises to easily, quickly, and accurately test anything that runs in the browser, empowering developers to build modern web applications faster, better.


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